AI
Strategy
Vision
AI Implementation
Business Impact
AI
Acceleration
Organizational Impact
In an era of disruption, strategy is more important than ever. We offer creative solutions that have helped companies across all geographies and sectors develop and execute winning strategies. We are a strategy thought leader in the AI space, and we bring unrivaled capabilities, tools, technologies, and talent to every engagement, augmented by an ecosystem of best-of-breed partners that provide specialized expertise. Our strategy consultants will help you mobilize for change, navigate uncertainty, and flex as needed, so you achieve sustained, profitable growth—a feat only 1 in 11 companies manages to pull off.
How Can We Help
People
We work with CIOs, CDOs, CEOs and other members of the CxO to align the organization to the mission.
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Business Goals Analysis
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AI Opportunity Assessments
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AI Strategy Development
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BluePrint Roadmap
Tech
Organizations we work with are often stuck in SaaS purgatory, with technical debt, data challenges and unsure how to navigate the new AI landscape.
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Data Audit & Preparation
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Solution Architecture
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Tool Selection
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Organizational Readiness
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Use Case Selection
Process
AI represents a dramatic change from how things have been done for your organization in the past. Make sure you have the right change management and governance in place to ensure success.
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Process Transformation
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Change Management
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Continuous Improvement
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AI Ethics and Compliance
46%
Higher return on employee experience investments when use of AI is formally managed.
*IBM report on impact
75%
CEOs believe the organizations with the most advanced AI wins.*
70%
according to McKinsey, 70% of companies are seeing bottom line impact with Generative AI.
Our Core Expertise
Artificial Intelligence
We specialize in assisting organizations to harness the power of Generative AI (GenAI) and Conversational AI to transform their operations and services across various industries. Our expert team collaborates closely with businesses to implement cutting-edge technologies that drive innovation, enhance customer experiences, and streamline workflows.
Customer Experience Transformation
We specialize in assisting organizations to harness the power of customer experience transformation to enhance their operations and services across various industries. Our expert team collaborates closely with businesses to implement innovative technologies and strategies that elevate customer interactions, foster loyalty, and drive growth.
Machine Learning and Predictive Analytics
Predictive analytics helps in forecasting market trends, identifying potential risks, and improving resource allocation. Machine learning automates complex tasks, improves accuracy in data analysis, and enables personalized customer interactions. Together, these technologies empower businesses to operate more efficiently, innovate continuously, and stay ahead of the competition.
Data Led Transformation
Our expert team collaborates closely with businesses to implement advanced data analytics and strategies that drive informed decision-making, optimize processes, and foster innovation. By leveraging comprehensive data insights, we help organizations uncover opportunities, mitigate risks, and streamline operations.
Featured Client Success Story
Strategy | Gen AI | Conversational AI | Email Automation
Transforming a worldwide organization with a modernized contact center.
LMA designed a modern contact center leveraging Self Service, Conversational AI, Email Automation and Generative AI for our education software client. Our client was a global company had over 10 million+ contacts a year and annual run rate of over $185m. The team also created 3 proof of values for the client leveraging Generative AI for contact intent, email automation in SalesForce, and Conversational AI.
$60m
in run rate savings.
AI Center of Execellence
Building a AI Center of Excellence for our Public Sector Health Partner
An AI Center of Excellence (CoE) designed for a healthcare client, particularly one associated with military medical services, focuses on ensuring the readiness and effectiveness of their staff through advanced AI integration. This CoE acts as a central hub for innovation, best practices, and expertise in artificial intelligence, aiming to harness AI's potential to improve healthcare delivery and outcomes.
25%
increase in efficiency
Where we have made an impact
Take the next step
Get started quickly with an AI strategy briefing, Discover where AI can make the biggest impact and how LMA can elevate your AI investments.
Attend an AI strategy session to take the first step towards unlocking the full potential of generative AI at scale. Collaborating with our experts, you’ll learn:
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How to adopt and scale AI safely yet efficiently across your enterprise
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How organizations like yours are gaining business value from generative AI in a priority use case
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How to progress quickly from strategy to pilot to scale